Upgrade of the Bango Analytics reporting system – 5th July 2009

From 06:00 UTC* on 5th July 2009 to 09:30 UTC Bango will be doing some upgrades on the Bango Analytics system at www.bango.com.

During the upgrades, some Analytics reports will not be refreshed.

*UTC is 07:00 BST, 02:00 EST and 23:00 (Saturday 4th July) WST

 The Bango service blog will be updated if there are any changes to this plan.

UK support number

Our UK support number + 44 1223 472830 is currently working intermittently. 

If you are unable to contact us on that number please call + 44(0) 8700 340 360 ext 140

Bango US office hours for Independence Day

The US office will be closed from 3 pm (EST) 12 noon (WT) on Thursday 2nd July and all day on Friday 3rd July.

If you require support our UK office will be open during normal UK office hours. 

Happy 4th of July

The Bango Team

COMPLETED: Maintenance of Bango Analytics Reporting System on 2nd of July

From 7:00 UTC*  on Thursday 02nd July.  Bango will be doing more upgrades on the Bango Analytics reporting systems at www.bango.com.

Completed at :  15:00 UTC

During the upgrade, some Bango Analytics reports will not be available or will not report on recent transactions.  Please run your reports outside this period.

Real-time data collection, storage and payment services will not be affected.

*UTC is 8:00 BST, 03:00 EST and  00:00WST (Wednesday 1st)

The Bango service blog will be updated if there are any changes to this plan.

Bango launches Enterprise service

The Bango Enterprise Service has just been launched. This service delivers our premier mobile billing solution with a range of proven corporate service levels and payout rates to our customers. Enterprise customers get worldwide customer service and early access to new technologies.

To deliver this Enterprise service a team has been established to provide dedicated account management across multiple countries and billing routes.

For more information on the Enterprise Service click here.

The Bango Forums get a makeover

Have a look at the Bango Forums. We have added a few new features so that you get the most up-to-date stream of information straight to your desktop.

You can:

•  Get RSS feeds of the latest posts and
• Edit your profile quickly and easily

So why not log in or register and get talking!

Maintenance of Bango Analytics Reporting System on 25th June

From 05.30 UTC*  on Thursday 25th June to 13:00 UTC Bango will be doing more upgrades on the Bango Analytics reporting systems at www.bango.com.

During the upgrade, some Bango Analytics reports will not be available or will not report on recent transactions.  Please run your reports outside this period.

 Real-time data collection, storage and payment services will not be affected.

*UTC is 06:30 BST, 01:30 EST and 22:30 WST (Wednesday 24th)

The Bango service blog will be updated if there are any changes to this plan.

Maintenance of Bango Analytics Reporting System on 23rd June

From 09.00 UTC* to 13.00 UTC on Tuesday 23rd June 2009 Bango
is upgrading the Bango Analytics reporting systems at www.bango.com. During the upgrade, some Bango Analytics reports will not be available or will not report on recent transactions.  Please run your reports outside this period.

 

Real-time data collection, storage and payment services will not be affected.

*09.00 UTC is 5am EST, 2am WST and 10am BST  

The Bango service blog will be updated if there are any changes to this plan.

Sprint maintenance cancelled

The scheduled maintenance on the Sprint billing platform on 06/18/09 has been cancelled.

Sprint billing will remain available.

Sprint US planned maintenance

We would like to notify you that Sprint US will be performing maintenance on their billing platform during the time specified below.

Date: 6/18/2009 1:00 AM Eastern US until 6/18/2009 3:00 AM Eastern US

Expected resolution: n/a

Sprint billing will be unavailable during this time.

On behalf of the operator we apologise for any inconvenience caused.