Orange UK billing outage

Orange UK are currently investigating a billing outage to their system.
 We noticed that this issue was causing connection errors earlier this morning (3.45 am GMT) and reported the problem to Orange UK.
As soon as Orange have some news we will let you know.
This issue is now resolved.

Holiday hours

As you know the holidays are nearly here and we just wanted to let you know the best times to get hold of us.
Our customer support team will be available through the usual channels throughout the holidays, except for these days: 

Have your say on our new statistics service

Further to our blog yesterday about the new user interface changes in the Management Tools, we have some more exciting news about the way you access statistics. A new statistics module will be introduced early next year, and this is your chance to take a peek at some screenshots and let us know what you [...]

Exciting new features for the Bango Management Tools

We thought you’d like to know that we will soon complete testing on some exciting improvements to the Bango Management Tools. Due to go live very soon, these improvements are just the latest step in our program to improve the Bango user interface.

Restricting user permissions to only allow refunds

You can now restrict permissions in the Management Tools to allow a user to only be able to issue refunds on sales to your customers,

Payforit marketing opt-in flexibility

Marketing to users through the mobile phone is becoming an increasingly regulated aspect of the business. It is important that you are aware of the issues, because non-compliance can in extreme cases lead to service denial.

AT&T WAP billing

We are very pleased to tell you that final testing has been completed and the first batch of content providers are getting live WAP billing transactions on AT&T.  

Transcoding – share your experiences

Transcoding won’t go away……the VF UK situation is largely under control.  However, as reported in a recent blog, sister company Vodafone Spain is now experiencing various problems that appear to be transcoding related. 

Orange Spain billing outage – now resolved

As you may know, Orange Spain have been experiencing billing outages in recent weeks.  A lot of hard work was involved, but we’re pleased to report that the issue was fixed two weeks ago, after a 20 day outage.
Orange are very apologetic that this problem arose and talked candidly about it to delegates at Mobile [...]

Bango named in top 100 ‘companies that matter’

Econtent magazine has named Bango to the Econtent 100, an annual list which recognizes the “best and the brightest digital content companies” across the globe.