Important marketing opt-in news – act before March 10th

If you rely on the post-payment marketing opt-in page to collect marketing information then you need to act soon.
As a Bango customer you already benefit from the new Payforit v1.3 scheme rules. As part of these rules it is no longer mandatory to display the marketing opt-in page to your users after they have made [...]

Credit card processing for US dollar end users – UPDATE

We are making progress in turning on our replacement USA credit card provider.
As part of this process we are required to make changes to the payment flow to
clearly ensure that Bango is “the merchant” – buying content from you and selling
it to the end user. These are being reviewed for Visa / Mastercard compliance,
and we [...]

Secure your keywords in the Bango Directory auction

Bidding is now open for keywords in the Bango Directory auction.

Live bidding will begin at these times: 
Position 1 – 03/03/08 3pm GMT
Position 2 – 04/03/08 3pm GMT
Position 3 – 05/03/08 3pm GMT
Position 4 – 06/03/08 3pm GMT
Just log in to your Management Tools and click on the Search & Discovery tab to start bidding.

Analytics update – hourly view now available

As a direct result of your feedback, the hourly view is now available within Analytics. 
You are now able to drill down on the dates shown in the Content, Visits and Financial overview reports to show hour by hour. 

Thank you for all your feedback. We welcome your comments so please let us know on the forum if there is [...]

Browse the blog on your mobile

Keep up to date on the move by browsing our mobile optimised version of this blog.
Visit either http://bango.net/csblog or http://csblog.wap.com to stay in touch with the latest news.
These pages optimised using Google’s mobile news reader so will be easy to navigate and well formatted for your phone.
Remember to bookmark the blog on your phone. Alternatively use [...]

Orange UK billing outage

Now Resolved - 10.25 am (GMT)
There is a current outage on Orange UK billing. 
Orange informed us that they are experiencing an outage in their billing systems and they are working to resolve it as swiftly as possible.
We’ve disabled this billing route and all Orange billing is being billed via PSMS.
Orange apologise for any inconvenience caused. [...]

Profit from the power of web services

Thank you to every one who joined us on our Web Services webinar on Friday. As promised a recording is now available:
 
This 20 minute video video will take you through the web services that we offer. They put you in control by allowing you to grab user information or manage subscriptions for example. The presentation [...]

Credit Card processing for US Dollar end users

One of our credit card partners has advised us that they will be unable to process
new transactions on one of the merchant accounts they operate for us after the
afternoon of 22nd February 2008.
Bango has been managing a high volume of charge-backs though that route,
through which we pass the majority of our US$ transactions.   However, our [...]

Subscribe to our blog update e-mail – it’s free!

Did you know you can get a handy summary of our vital blog posts straight into your inbox?
If you subscribe to this you will receive an e-mail once a day which will summarise everything posted to the blog that day.
I cannot recommend subscribing to this enough. It’s free, there’s no adverts, just really valuable information.
We [...]

Support systems upgrade

Our drive to improve our service provision continues on Thursday morning as we upgrade our support systems.
We want you to experience an excellent standard of service every time you contact us, through knowledgeable and helpful staff and efficient, reliable systems and processes. By upgrading our support systems we will be better placed to provide you [...]