Sprint launch OpenWave transcoder

Over the next 30-days Sprint will be performing a US-wide launch of OpenWeb. This is OpenWave’s browser that transcodes web content for the small screens and limited memory of mobile handsets.
OpenWeb changes a web page’s markup, size and layout on the fly without a user session. So users should find that non-mobile web sites are [...]

CINGULARUSA network now ATTUSA

AT&T have been phasing out their Cingular branding and to reflect this we have now merged the 2 networks in our system. We have deleted the CINGULARUSA network – we now only refer to the ATTUSA network.
All Cingular accounts are now referred to as ATTUSA in our system. This will have no effect on AT&T users, they [...]

New report in Analytics – Unique visitors

We’ve created a new report so you can now see the unique visitors.  You can find this report in Analytics > Visitors > Unique visitors.
Or drill down from other reports as a tab.  You can see who are your unique visitors for your site or for the Bango Number.

US Credit Card processing – Update

Transactions from US end users continue to be declined.  Mastercard regulations prohibit
Bango from aggregating merchants as a “payment provider”. Recent changes to the Bango T&Cs clarified that Bango resells content , when an alternative route is not available.
Our new US based acquiring Bank is still verifying our status. This is taking much longer
than expected – [...]

Refund export report

We’ve added a seperate Refunds Export report. This way you can easily view the refunded transactions on your package and export the details for off-line viewing.

Easter support hours

The Easter holiday is nearly here so we just wanted to let you know the best times to get hold of us. Our customer support team will be available through the usual channels throughout the holidays, except for these days: 
UK Office closed
Friday 21st March
Monday 24th March

Our US office will be providing service as usual on those [...]

Track your Google Campaigns Using Bango

You may have heard that Google will refuse tracking links as a destination URL in their system if they don’t match your own domain.  In fact, Google do allow tracking links as long as the user experience is as expected. So as long as a user clicks on a link to your site and ends [...]

Sprint are deploying a transcoder

Sprint are in the process of deploying of a mobile transcoder which has caused some concern for our customers.
The good news is that Sprint are in the process of deploying Openweb 5.71 shortly (as soon as it’s deployed we’ll let you know) which means that all sites will be defaulted as “mobile friendly”, so it’ll only [...]

US Credit Card processing – Update

US Credit Card processing – Update
We have been advised by our new US card processor that terms and conditions displayed in the Bango Credit card flow need to be changed to US law and to be with Bango’s US subsidiary. 
These edits are being made today.  We expect that will be the last change we need [...]

Sign up for your free induction webinar

We are running a free webinar aimed at new Bango customers on Thursday at 4pm GMT.
You can register for free now to secure your place.
We will be taking you through the Bango Management tools and explaining some of the Bango technology. We will cover everything you need to know to get started as quickly as possible.
Even if you’re not [...]