3 (Three) Uk Planned Maintenance: Finish

The maintenance reported regarding the following service has now been resolved.
Type: 3 UK Billing platform Maintenance
Client Impact: Medium
Start Time: Wednesday October 28, 2009 11:30 PM GMT (7:30 PM EST)
End Time: Thursday October 29, 2009 6:00 AM GMT (2:00 AM EST)
Apologies for any inconvenience.

Notification of 3 (Three) Uk Planned Maintenance

We have been notified that 3 UK will be performing maintenance on their billing platform at the time specified below:
Type: Operator Maintenance
Client Impact: Medium
Start Time: Wednesday October 28, 2009 11:30 PM GMT (7:30 PM EST)
End Time: Thursday October 29, 2009 6:00 AM GMT (2:00 AM EST)
Impacted Service: Traffic towards end-consumers belonging to the operator will [...]

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Use Identifier and personalize your customer experience [...]

Bango gives you more information on your subscribers

Users are now able to supply you with reasons why they have cancelled a subscription on their handset through the My Account section on bango.net.
This gives you richer information why subscribers are cancelling and you can therefore adjust your service to tailor your offering.
The following reasons have been added:

I don’t [...]

Reminder that the 85080 shortcode expires this week

There is a new shortcode available for you to use for your marketing and advertising campaigns: 60550, which is free and works in the UK.
This new shortcode will be replacing the current free UK shortcode: 85080. This shortcode will expire on the 30th October 2009.
Please make sure that you adjust all your advertising and marketing [...]

Bango Support Centre – Resolved

15:36 – The Bango knowledgebase is back online
The Bango knowledgebase is currently offline and you will not be able to view/access it at this time.
Any queries sent through to Bango Customer Services may also be delayed, but we will get back to you as soon as possible.
The support centre runs as an external system and [...]

Essential Maintenance 16:30 – 17:00 BST Today

Essential maintenance will be carried out today between 16:30 and 17:00 BST which may affect the delivery of Analytics reports (NO DATA WILL BE LOST). This will be very low impact however you may not be able to view your reports on the Management Tools during this period.
We apologise for the inconvenience.

Scheduled Maintenance: 07:00 – 07:15 BST Monday 19th October

We will be carrying out some essential maintenance work on Monday 19th October from 07:00 to 07:15 BST which may affect new Bango numbers being created. Impact is expected to be low.

Sprint maintenance notification: Finish

The maintenance reported earlier regarding the following service has now been resolved.
Service Provider: Sprint on-bill payments
Maintenance Start Scheduled: 10/15/2009 2:00 AM Eastern US (10/14/2009 11:00 PM Pacific)
Maintenance Completed at :10/15/2009 4:40AM Eastern US(10/15/2009 1:40AM Pacific)
Estimated Duration of Maintenance: 2 Hours
Actual Duration of Maintenance: 2 Hours and 40 Minutes

Extension of Planned maintenance on Sprint (USA)

We have been notified that the maintenance for Sprint billing has been extended and all services are unavailable.
Maintenance Start Scheduled: 10/15/2009 2:00 AM Eastern US (10/14/2009 11:00 PM Pacific 6:00 am UK time )
Maintenance Completion Scheduled: 10/15/2009 4:00 AM Eastern US (10/15/2009 1:00 AM Pacific 10 am UK time)
Estimated Duration of [...]