Posted on January 6, 2010 by sanj1982
We would like to notify you that Sprint US will be performing maintenance on their billing platform during the time specified below.
It primarily affects Product: PMG
Maintenance Start Scheduled: 1/7/2010 1:00 AM Eastern US (1/6/2010 10:00PM Pacific)
Maintenance Completion Scheduled: 1/7/2010 3:00 AM Eastern US (1/7/2010 12:00 AM Pacific)
Description: PMG Sprint Product Release Maintenance – User and billing interfaces [...]
Filed under: Uncategorized | Leave a Comment »
Posted on January 5, 2010 by Mish
The on-bill payment option for Vodafone Spain will be unavailable from Jan 5 2010 at 11:48 GMT until further notice.
We expect this service to be restored late next week and will keep you posted on this blog.
We apologise for any inconvenience caused.
Bango customer services
Filed under: Uncategorized | Leave a Comment »
Posted on January 4, 2010 by benatbango
We have resolved the perfomance issues that were affecting access to bango.net. (GMT 11.09am)
We will continue to monitor services closely. If you have any queries, please contact us: support@bango.com
Kind regards,
Ben
Filed under: Uncategorized | Leave a Comment »
Posted on January 4, 2010 by benatbango
We are currently experiencing perfomance issues that are affecting access to bango.net. (GMT 10.45am)
We are investigating the cause of the issue and will update you via this blog.
We will continue to monitor services closely. If you have any queries, please contact us: support@bango.com
Kind regards,
Ben
Filed under: Uncategorized | Leave a Comment »
Posted on December 30, 2009 by benatbango
Product Maintenance for Sprint USA
It primarily affects Product: PMG
Maintenance Start Scheduled: 1/5/2010 1:00 AM Eastern US (1/4/2010 10:00 PM Pacific)
Maintenance Completion Scheduled: 1/5/2010 5:00 AM Eastern US (1/5/2010 2:00 AM Pacific)
Description: PMG services will be down during this maintenance. This includes billing and messaging.
Estimated Duration of Maintenance: 4 Hours
Kind regards,
Ben
Filed under: Uncategorized | Leave a Comment »
Posted on December 24, 2009 by Mish
Our UK Office will be closing at 13:00 today.
For urgent / critical service issues please refer to our 24/7 support.
Merry Christmas
Bango Customer services
Filed under: Uncategorized | Leave a Comment »
Posted on December 14, 2009 by benatbango
The issue with Sprints PMG platform have now been solved.
All transactions are now coming through correctly.
We will continue to monitor the situation over the next hour.
Kind Regards,
Bango Support
Filed under: Uncategorized | Leave a Comment »
Posted on December 14, 2009 by benatbango
We are currently experiencing issues with Sprint on bill payment transactions.
Although not affecting all transactions, some uses will get errors when trying to pay “on bill”.
Sprint have engineers currently working on this and estimated time for resolution is 12.00 GMT ( 7.00 EST)
They will provide us with a further update within the hour.
Kind Regards,
Bango Support
Filed under: Uncategorized | Leave a Comment »
Posted on December 13, 2009 by benatbango
Maintenance End Notification
Carrier Maintenance: Sprint
It primarily affects Product: PMG
Maintenance has finished.
All payment transactions are working correctly .
Kind Regards,
Ben
Filed under: Uncategorized | Leave a Comment »
Posted on December 13, 2009 by benatbango
Maintenance Start Notification
Carrier Maintenance: Sprint
It primarily affects Product: PMG
The scope of the maintenance is: Partial: Services may be interrupted or reduced
Maintenance Start Scheduled: 12/13/2009 1:00 AM Eastern US (12/12/2009 10:00 PM Pacific) Maintenance Completion Scheduled: 12/13/2009 6:00 AM Eastern US (12/13/2009 3:00 AM Pacific) Estimated Duration of Maintenance: 5 Hours
Maintenance is still on going. We [...]
Filed under: Uncategorized | Leave a Comment »