Analytics data recording glitch

During our recent maintenance window we installed new hardware to improve the performance of Analytics.

We have noticed an issue with one of our recording database servers this morning and we believe this may have caused a small amount of Analytics data to not be recorded between 08:46 and 09:31 UTC / 03:46 and 04:31 EST.

The issue has been investigated by our development team and has now been resolved.

We have already contacted the customers that we believe have been affected. However, if you believe that you have any data missing in your account, and it has not been restored, please contact your account manager.


Bango Customer Services

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