Bango Analytics Reporting Lag – 5th March 2011

Due to a heavy surge in analytics events, Bango analytics reports are currently producing reports on data up to several hours behind “real-time”.
Reports normally show data from 10 to 20 minutes behind “real-time”.

All data is being recorded and processed as normal. It is only that data collected in the last few hours
may not yet be visible in charts, reports or tables.

The system is now “catching up” and we expect data to be “real-time” by approximately 17.00 GMT = Noon EST.

Operations staff are monitoring the progress.

Kind regards,

Bango Customer Services

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