Refund data from US carriers delayed

Due to a technical issue a portion of the refund data from Sprint, Tmobile USA and AT&T which should have been applied to prior months transactions could not be processed prior to the sending of payments for the month of August.

As a result, a number of payments received by content providers relating to August transactions may have been slightly larger than they should have been. Refund data that have not been processed will be processed and reported in your Management Tools in the next few days and any outpayment adjustments will be made in the outpayment at the end of November.

Your account manager or can advise you if you are likely to be affected. We apologise for any inconvenience this may cause.


Bango Customer Services

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